Shipping policy

At Pink Pups, we are committed to delivering high-quality pet accessories to our customers across the UK with efficient and reliable shipping services.

UK Shipping:

We offer standard shipping within the United Kingdom, with orders typically arriving within 2-5 business days from the date of order processing.
For those who need their items sooner, we provide expedited shipping options. Please refer to checkout for pricing and delivery estimates.

International Shipping:

While we primarily serve customers within the UK, we also offer international shipping to select countries. International orders may take longer to arrive depending on the destination and customs processing times. Please note that customers are responsible for any applicable customs duties or taxes.

Order Processing:

Orders are processed and dispatched within 5 business days after payment confirmation, excluding weekends and holidays.

Tracking Information:

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view shipping costs during the checkout process before completing your purchase.

Returns Policy

At Pink Pups, we want you and your pet to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of the original purchase date.